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Advisories

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  • Current: Advisories

  • Public Advisory-Invitation to Suppliers' Conference

    ADVISORY TO THE PUBLIC: Invitation to Suppliers’ Conference

    July 15, 2026

    The Credit Information Corporation (CIC) invites interested suppliers, service providers, and industry partners to participate in a Suppliers’ Conference for the upcoming NextGen Credit Information System (NextGen CIS) Enhancement and Modernization Project.

    Read More

  • Notice-to-the-Public-Scheduled-System-Maintenance-Advisory-March-18

    NOTICE TO THE PUBLIC: Scheduled System Maintenance Advisory

    March 18, 2026

    The CIC website (cic.ibuildseo.solutions) will be temporarily unavailable for scheduled maintenance on Saturday, 21 March 2026, from 11:00 a.m. to 6:00 p.m. ​

    Read More

  • Website Maintenance Advisory (1)

    NOTICE TO THE PUBLIC: Advisory on System Update

    November 20, 2025

    Please be informed that there will be delay on the responses and notifications on the disputes filed beginning 18 November 2025 at 7:00PM up to 25 November 2025 due to system update. Please be assured that all inquires are being addressed. Should you have any questions and concerns, you may contact us at dispute@creditinfo.gov.ph. We will

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  • NOTICE TO THE PUBLIC: Warning against fraudulent individual claiming to be CIC PCEO Ben Joshua A. Baltazar

    June 16, 2025

    The Credit Information Corporation (CIC) warns the public against engaging or transacting with any individual falsely claiming to be CIC President and CEO (PCEO) Ben Joshua A. Baltazar. 

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  • ADVISORY: PLDT, Smart now submit postpaid subscribers’ data to CIC, to improve Filipinos’ borrowing footprints

    May 16, 2025

    PLDT Inc. and Smart Communications, Inc. has started submitting postpaid subscribers’ account details and payment history to the Credit Information Corporation (CIC). This data is being consolidated into CIC Credit Reports, which provide a complete and comprehensive picture of a borrower’s credit behavior.

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  • CIC Advisory_April 24_Card

    NOTICE TO THE PUBLIC: Warning against fraudulent use of CIC identity

    April 24, 2025

    The Credit Information Corporation (CIC) warns the public against the circulation of a fraudulent email address, “cic.heldeskcreditinfo@gmail.com”, and the false representation of CIC office within a certain submitting entity’s premises.​​

    Read More

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ABOUT THE CIC

The R.A. No. 9510, otherwise known as the Credit Information System Act (CISA) of 2008, prescribed the powers and functions of the Credit Information Corporation whose primary mandate is to:

  • Receive and consolidate basic credit data
  • Act as a central registry or central repository of credit information
  • Provide access to reliable, standardized information on credit history and financial condition of borrowers
 
 

CONTACT US

Office Address
6th Floor, Exchange Corner Building 107 V.A. Rufino Street corner Esteban Street Legaspi Village, 1229, Makati City, Philippines

Operating Hours
Mondays to Fridays (except holidays)
8:00 a.m. – 5:00 p.m.

Email: cichelpdesk@creditinfo.gov.ph

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